Frequently asked questions

Pesticides and their application are regulated by the Environment Protection Agency of the Federal Government. No pesticide may be applied in a food handling area unless all dishes, pots, and foods have first been removed and covered. There is no exception to this law. Due to the nature of the insecticides used and their effects upon different types of insects, complete control may not be achieved for two weeks following the initial service. TO RECEIVE THE MAXIMUM BENEFITS FROM OUR SERVICE, PLEASE FOLLOW THE INSTRUCTIONS BELOW: 1. KITCHEN: Take kitchen items out of the kitchen. Remove all dishes, pots, pans, and food from upper and lower cabinets including pantry. Stack on any table and cover with a sheet. Do not place anything on the sink, stove, counter top, and kitchen floor. Remove all loose paper. Adhesive paper okay to leave on. Vacuum and wash cabinets before we spray, not after! AFTER SPRAYING, you may wash counter tops, stovetops and breadboards only. Leave the cabinets alone: chemical will still work in cracks and will not harm dishes/food. 2. KITCHEN DRAWERS: Remove all drawers from cabinets & empty the drawers. Place drawers against kitchen wall. NOTE: insects like to hide in drawers so it is better to have drawers empty. 3. BEDROOMS/CLOSET: Remove all items from closet floors. Hanging clothes can be pulled to center of rack. However, if closet is infested all contents must be removed. 4. BATHROOMS: Remove everything from bathroom/medicine cabinets drawers and counters. Please do not forget to remove everything from under the sink. 5. FURNITURE: Move all furniture out from wall 2-3 feet. We must treat cracks and baseboards. 6. ANIMALS, BIRDS, FISH & REPTILES: Remove all animals, bird, fish, snakes, and reptiles. If the fish tank is too heavy to move, place wets towels over tank, disconnect the air pump and wrap the air pump in plastic. You are cautioned to check with your fish dealer, as some breeds may suffer from 4-6 hours without aeration. All birds, reptiles, and exotic animals may return after 24 hours. 7. KEYS: Make sure you have your keys! We lock all doors when we leave. 8. TIME TO STAY OUT: Healthy adults 3-4 hours, Elderly adults 4-6 hours and check with your doctor, children over two years old 6-8 hours, anyone with respiratory allergy/asthma 6-8 hours, and children and infants 6-8 hours. Labels & MSDS will be provided upon request. When you come home & if odor is offensive, ventilate thoroughly, open windows, turn on fans, and leave the house for two more hours. ***NOTE: When you come home, make sure the chemical is COMPLETELY DRY before you put items back in cabinets, closets and drawers. DO NOT WASH CABINETS. Washing cabinets destroys the effectiveness of the chemical. You may experience more roaches after treatment. Our products will flush out roaches from hiding. You must allow 21 days for complete control. These will decrease as the chemical takes effect. ***Being only partially ready will not solve your roach problem. So please be prepared!!!

To help us effectively treat your home for bed bugs, follow these steps: 1. **Leave the Home:** Be ready to leave during treatment and for at least four hours afterward. 2. **Pets:** Remove all pets except fish tanks. Cover tanks with plastic wrap and turn off pumps. 3. **Bedding:** Remove all sheets, covers, and dust ruffles from mattresses and box springs. Wash them in the hottest water possible and wait four hours after treatment to replace them. 4. **Infested Furniture:** If mattresses or furniture are ripped and infested, place them in large plastic storage bags and discard them. 5. **Personal Items:** Clear clothes, toys, shoes, and stored materials from furniture and floors. 6. **Closets and Drawers:** Empty all closets and drawers, and remove items from bookcases. 7. **Clothing:** Launder all clothing in hot water and store them in clean bags for up to two weeks. Run stuffed toys through a hot dryer cycle for at least 15 minutes. 8. **Vacuuming:** Vacuum carpets, bedding, bed frames, and other areas where bed bugs are seen. Dispose of the vacuum bag in an outdoor trash bin. 9. **Cleaning:** Avoid shampooing or cleaning floors and carpets for three weeks after treatment. 10. **Furniture:** Move furniture away from walls to give us access to baseboards. 11. **Temporary Storage:** Use bathtubs, counters, and tables to store items during treatment. 12. **Patience:** Allow three weeks for the treatment to work. If issues persist after two weeks, contact us or your apartment management office. Following these steps ensures the best results and helps us eliminate bed bugs effectively!

A: German roaches are a common pest that can quickly infest homes, apartments, and businesses. Here's how you can identify them: - Adults: They're about 1/2 inch long, warm light brown, and have two dark lines running from their eyes to their winged bodies. - Young Roaches: These are dark brown or black, wingless, and have a lighter brown stripe down the middle of their backs. If you spot these little intruders, it's best to act quickly to prevent an infestation!