Frequently asked questions

Before your pest control service, please remove or cover food, dishes, pots, and pans in any treatment areas. If you have pets, keep them safely away from the spaces being treated. When you book, we’ll let you know if there are any other simple prep steps for your specific service so you know exactly what to expect.

To help us effectively treat your home for bed bugs, follow these steps: 1. **Leave the Home:** Be ready to leave during treatment and for at least four hours afterward. 2. **Pets:** Remove all pets except fish tanks. Cover tanks with plastic wrap and turn off pumps. 3. **Bedding:** Remove all sheets, covers, and dust ruffles from mattresses and box springs. Wash them in the hottest water possible and wait four hours after treatment to replace them. 4. **Infested Furniture:** If mattresses or furniture are ripped and infested, place them in large plastic storage bags and discard them. 5. **Personal Items:** Clear clothes, toys, shoes, and stored materials from furniture and floors. 6. **Closets and Drawers:** Empty all closets and drawers, and remove items from bookcases. 7. **Clothing:** Launder all clothing in hot water and store them in clean bags for up to two weeks. Run stuffed toys through a hot dryer cycle for at least 15 minutes. 8. **Vacuuming:** Vacuum carpets, bedding, bed frames, and other areas where bed bugs are seen. Dispose of the vacuum bag in an outdoor trash bin. 9. **Cleaning:** Avoid shampooing or cleaning floors and carpets for three weeks after treatment. 10. **Furniture:** Move furniture away from walls to give us access to baseboards. 11. **Temporary Storage:** Use bathtubs, counters, and tables to store items during treatment. 12. **Patience:** Allow three weeks for the treatment to work. If issues persist after two weeks, contact us or your apartment management office. Following these steps ensures the best results and helps us eliminate bed bugs effectively!

A: German roaches are a common pest that can quickly infest homes, apartments, and businesses. Here's how you can identify them: - Adults: They're about 1/2 inch long, warm light brown, and have two dark lines running from their eyes to their winged bodies. - Young Roaches: These are dark brown or black, wingless, and have a lighter brown stripe down the middle of their backs. If you spot these little intruders, it's best to act quickly to prevent an infestation!